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FREQUENTLY ASKED QUESTIONS

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Web hosting is a service/agreement provided by a web host, or web hosting provider, which gives you space (your hosting plan), for your data (your email/website), on a server. Here at Gtera Hosting, we both own and operate the web hosting servers; however, all of the data located on our servers belongs to you. We offer many web hosting plans, including WordPress hosting, virtual private server (VPS) web hosting, dedicated servers, and shared web hosting.

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Shared web hosting is a service which provides you with a certain portion of server resources for your data and website. Shared hosting is exactly that – multiple website domains hosted on the same server, sharing resources.

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Our mission is to provide you and your customers with an amazing online experience. We have a 99.9% uptime rate, which means reliability, efficiency, and security for you, your customers, and your business. At Gtera Hosting, we believe in offering you web hosting that not only has the most reliable network possible but also the fastest. This is why we have our exclusive Max Speed Zones, which include a choice of data centers for our business web hosting and VPS solutions.

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Yes, you can upgrade or downgrade your web hosting plan through your Account Management Panel (AMP). Upgrading your web hosting account is a quick and easy process which does not affect your live website with any downtime. When the task is completed, you receive a confirmation email from our systems administration. If you have several domains or a shared web hosting plan, it is simple to upgrade or downgrade your account.

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Your account will be setup immediately after payment confirmation. You will receive an account information email instantly after a successful payment (using Paystack online payment gateway).

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Gtera Hosting offers the following services, domain name registration, web hosting services, website design services, SSL security, VPS and dedicated server hosting.

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Our payment options include online ATM card payments (Paystack), bank transfers & deposits and Cash payment at our office.

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Clients are to send an email to support@gterahosting.com with payment details for faster payment confirmation.

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